Senior Business Analyst · Calgary
I turn complex business needs into clear requirements that development teams can build — and stay with the team from the first workshop to user acceptance testing.
About
I'm a Senior Business Analyst with more than 13 years of experience in business analysis, across insurance, public-sector HR systems, IT managed services and e-commerce. I started my career as a software engineer, so I speak both languages.
Most recently, at Optiom, I led more than 200 requirements sessions across departments, wrote over 1,000 user stories and 100+ wireframes, and helped cut UAT defects by 95%. Before that, I helped roll out an HR management system to 125 public authorities in Moldova.
I work in Agile/Scrum teams with Azure DevOps, Jira and Confluence, and I'm at my best where business goals and technical constraints meet — asking the questions others skip and keeping everyone aligned on what to build first.
Based in Calgary, Alberta. Open to Business Analyst and Product Owner roles — hybrid or remote. Speaks English and Romanian. Download my CV (PDF).
What I bring
Translating business goals into requirements that developers, testers and stakeholders all understand the same way.
Delivered BRDs and functional specifications with traceability across business and IT teams through the whole SDLC.
Interviews and workshops turned into user stories, acceptance criteria and clear specifications.
1,000+ user stories and 100+ wireframes, with impact analysis for every change — UAT defects down 95%.
Finding the real need and challenging assumptions before anyone builds the wrong thing.
Ran market research to choose an e-commerce solution that fit the client's scalability, cost and business needs.
Mapping how work flows today and designing how it should flow tomorrow.
Mapped current-state and designed future-state processes using enterprise architecture principles.
Plain-language explanations, negotiated priorities and people who stay aligned from kickoff to launch.
Worked with stakeholders across Romania and North Macedonia; trained 170+ end users.
A software engineering background, so conversations with developers start on common ground.
Tested REST APIs in Postman and built 30+ reports in IBM Cognos Analytics.
Deciding what to build first and what to cut, reducing rework and costly change requests.
Owned a prioritized product backlog in Jira and Confluence as Business Analyst and Scrum Master.
Test plans, UAT, training and change management, so the solution is actually adopted.
Guided implementation across 125 public authorities and 1,000+ user accounts.
Getting productive quickly in a new domain and a new team.
Insurance, public-sector HR, IT managed services and e-commerce — in Canada and Moldova.
Skills and tools
Certification: Leadership Fundamentals — University of Alberta (2024).
Experience
Optiom Inc. · Calgary (remote)
Requirements, process design, UAT, a third-party payment integration and a data migration across Claims, CRM, Seller Management and Policy Administration platforms.
Upwork
High-level requirements and market research to select an e-commerce solution.
Ingenio Solutions · Calgary
Introduced Scrum, ran sprints and ceremonies, and managed a prioritized backlog in Jira and Confluence.
Rodac Info · Chișinău
Designed the Datto–ConnectWise integration, improving operational efficiency by more than 60%.
Amdaris · Chișinău
User stories and UML for an insurance claims project; coached two distributed Agile teams.
Teamnet · State Chancellery of Moldova
Requirements, testing and rollout of a Human Resource Management system for public organizations.
Academy of Economic Studies of Moldova
System maintenance and database management.
Selected work
200+ sessions, 1,000+ user stories, a payment integration and a four-platform data migration.
Read case study → Public sector · RolloutFrom requirements and testing to training and a nationwide rollout of 1,000+ accounts.
Read case study → IT services · IntegrationAn integration design that improved operational efficiency by more than 60%.
Read case study →Contact
Hiring a Business Analyst or Product Owner, or need help turning a business idea into something a team can build? I'd like to hear about it.
